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This page provides information about the points to note when checking in baggage at the airport or carrying baggage on board international flights.
In accordance with a request from the Japan Civil Aviation Bureau (JCAB) of the Ministry of Land, Infrastructure, Transport and Tourism, we are strengthening our measures against smoke or fire from power banks onboard aircraft to ensure a safer and more comfortable flight for everyone, and we kindly ask for your cooperation with the following:
Please do not store power banks in the overhead compartments.
Please keep the power bank in a place where you can always check it, such as in hand or in a pocket in front of your seat, so that you can take immediate action in the event of a malfunction.
When you charge portable electronic devices from a power bank on board, or charging a power bank from an in-flight power supply, please make sure to charge it where you can see it.
When charging electronic devices such as cellular phones, or when charging power banks from the in-flight power supply, please inform our cabin attendants immediately if you notice anything wrong.
We appreciate your understanding and cooperation as we strive to provide pleasant and comfortable flights.
The Civil Aviation Bureau of the Ministry of Land, Infrastructure, Transport and Tourism of Japan has notified airlines of the standards for the transport of lithium batteries subject to recall and electronic equipment containing such batteries.
For details, please refer to “Transportation of Lithium Battery Equipment Subject to Recall”.
If a codeshare flight or flight operated by another airline is included in the itinerary, the baggage rules of the other airline may apply.
Please be advised that in the event that it is impossible to confirm whether or not an item can be transported by airplane before the departure time, the request for transport may be rejected.
Please note that sharp objects such as scissors, knives and cutters are not permitted to be carried on board. We kindly ask that you check in these items at a baggage drop counter before departure.
Please note that certain items are not permitted to be checked in or carried on board. Please see the typical examples of dangerous goods which are not permitted to be checked in or carried on board (website of Japan’s Ministry of Land, Infrastructure, Transport and Tourism).
Information on the size and weight of baggage which can be checked in at the airport counter and points to note regarding checked baggage. You can also confirm the points to note for each type of baggage, including sporting equipment.
Information on the size and number of pieces of baggage which can be carried on, and items which require special attention.
Information on how damage to checked baggage is handled, and on items left behind in aircraft or lounges.
Information on items frequently inquired about regarding their carry-on and check-in such as sharp objects and dangerous goods.
Information on the use of electronic devices on board.
Prior to departure, we kindly ask you to check the Special Guidance for Each Country for information regarding customs, immigration, quarantine and security.
ANA provides assistance for passengers traveling with their beloved pets.
This page provides information for passengers who are traveling with musical instruments.
We provide support for passengers traveling with small children to ensure a safe journey.
If a codeshare flight or flight operated by another airline is included in the itinerary, the baggage rules of the other airline may apply.