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Airport Guide for New Chitose Airport

This is a guide for each airport where ANA is in service.

Counter opening times

6:30 AM to 9:25 PM

  • *

    Some airport counters are either closed temporarily or operating at different hours.

Airport Facilities

2nd floor Departure Lobby Counters / Departure Lobby

To customers who use the facility

Please use Departure Security Check "B" or "C".

1st floor Arrival Lobby

To customers who use the facility

The baggage drop-off counters are located on the 2nd floor.

B1 Platform for JR line

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Airport Information

New Service Information

The approximate time required to pass through security is displayed. Please check-in advance before coming to the boarding gate in good time.
Please check the airport’s congestion status for information on current waiting times.