Contact us [International]

This page contains contact telephone numbers for International flight reservations, as well as information on changing/canceling reservations and making seat reservations. You can also find out about award ticket waitlisting for International flights and canceling reservations.

Information

Special Notice

Due to the spread of Novel Coronavirus (COVID-19), the business hours of ANA Contact Center (English, Japanese) is changed from April 18, 2020.

  • ■ Applicable period
    From Saturday April 18 (for the time being)
  • ■ Business hours (Japan Standard Time)
    Domestic (Including Award Tickets) 8:00 - 20:00 (open year around)
    International (Including Award Tickets) 8:00 - 19:00, 22:00 - 8:00 (open year around)
    ANA Mileage Club 9:00 - 17:00 (Monday - Saturday) (Closed on Sundays and National holidays in Japan)

We apologize for any inconvenience this may cause.

Procedures/Information for International Flights

You can also confirm reservation changes and flight status online.


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