Contact us [International]
- Apology: ANA Reservation Center Congestion and Change of business hours
- [Information] Latest flight status
- As of Wednesday, February 12, 2020, we have ended the day's departure/Arrival Information service using the automated voice response system.
Due to the spread of Novel Coronavirus (COVID-19), the business hours of ANA Contact Center (English, Japanese) is changed from April 18, 2020.
- ■ Applicable period
From Saturday April 18 (for the time being)
- ■ Business hours (Japan Standard Time)
Domestic (Including Award Tickets) 8:00 - 20:00 (open year around)
International (Including Award Tickets) 8:00 - 19:00, 22:00 - 8:00 (open year around)
ANA Mileage Club 9:00 - 17:00 (Monday - Saturday) (Closed on Sundays and National holidays in Japan)
We apologize for any inconvenience this may cause.