Self Service Check-in machine information

Passengers paying or reserving seats at the airport, and passengers without a reservation, please use the automated airport machines.

Self Service Check-in machine

  • Self Service Check-in machine image

The machine is easy to use and enables customers to purchase tickets, complete boarding procedures, register their Shareholder's Benefit Number Notification Cards, print receipts, etc.
Four language options are available (Japanese, English, Chinese, Korean).

  • *Payments can be made using credit cards or Edy.(Cash payments are not accepted.)
  • *Machines are not installed in the departure gate areas of the following airports: Obihiro, Yamaguchi Ube, Kitakyushu, Iki, Tokushima and Haneda Airport Terminal 1.

Main Functions

  • Self Service Check-in machine image
  • Self Service Check-in machine image

Ticketing (only for Flex Fare)
Check-in (maximum of 6 people)
Change flight or seats
Register miles / Check Balance
Receipt issue
Edy menu

*The following function was introduced on January 19, 2016.
■ Flight cancellations and flight delays with case of changing or requesting refunds on flight reservations.
■ Change of seats after check-in
■ Domestic sector check-in for customers with tickets for international flights.

How to operate the machine

Useful ANA services

  • SKiP service logo

SKiP Service

ANA boarding style "SKiP Service"!This information describes the flow from reservation to boarding.