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Self Service Check-in machine information

Information

  • Due to the renewal of the passenger service system for Japan domestic flights from May 19, 2026, there will be some service restrictions on Japan domestic flights during the system transition period. For details, please refer to the webpage about service limitations during the system transition period.

  • Starting May 19, 2026, screen operation on self-service check-in machines will change. Please see the self-service check-in machines for further details.

  • Self-service check-in machines will stop issuing receipts starting from May 19, 2026 onward.

  • As the various handling procedures will be different for flights operated by Japan Air Commuter and Amakusa Airlines, you are kindly requested to see the information on the Japan Air Commuter or Amakusa Airlines page before you travel on such flights.

Self Service Check-in machine

Main Functions

  • Checking in (maximum of 6 people)

  • Changing seats

  • Register miles

  • Receipt issue (this functionality will be discontinued starting from May 19, 2026 onward)

How to operate the machine

Self-service Check-in Machines (Before System Transition)

Self-service Check-in Machines (After System Transition)

Starting May 19, 2026, the following operation screens will change in order.

Related Information

Here you can learn about check-in using the self-service check-in machines or at the airport counter.

Customers who have completed the Online Check-in can proceed straight to security checkpoint.