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Amakusa Airlines (AMX)

ANA's Conditions of Carriage will apply when traveling under an ANA flight number.

Information
    • ANA will start offering codeshare flights with this airline from October 30, 2022.

Codeshare Flight Destinations

Amakusa ⇔ Fukuoka, Kumamoto

Information on Services (For Amakusa Airlines-Operated Flights)

These flights are operated with Amakusa Airlines aircraft and crew. Please confirm the following details when traveling with Amakusa Airlines, as airport procedures and services/rules will differ to those for ANA-operated flights.

  • Aircraft are subject to change without prior notice.

Check-In / Security Checkpoint / Boarding Gate

Check-In

Please perform the necessary procedures at an Amakusa Airlines airport counter for Japan domestic flights. Online check-in, self-service check-in machines and self-service baggage drop machines are not available.

  •  It is not possible to check in at an ANA airport counter for Japan domestic flights.

Check-In - Security Checkpoint - Boarding Gate

Check-in: Please complete the procedures from 60 minutes to no later than 20 minutes prior to the departure time.
Security checkpoint: Please pass through the security checkpoint no later than 20 minutes prior to the departure time.
Boarding gate: Please come to the boarding gate no later than 10 minutes prior to the departure time.

Seat Reservations

Please reserve seats no later than 90 minutes prior to the departure time.
If you have not reserved a seat, please come to an Amakusa Airlines airport counter for Japan domestic flights on the departure date.

Confirmation of Flight Number

Your boarding pass will show the ANA flight number. The information displays inside the airport will show both the ANA and AMX flight numbers.

Connections

Through check-in (connection procedures) is not available for connections from/to Amakusa Airlines-operated flights. Please check in again at the airport for your connection flight.

  • Only hand luggage storage accepted.

Baggage

The carry-on baggage and free check-in baggage allowances per passenger (excluding infants under 3 years old not using their own seat) are as follows:

 

Carry-On Baggage

Number of items: Up to 2 pieces including personal belongings
Weight: 10 kg or less
Size: Total linear dimension must be within 100 cm. (Within 45 cm (width) x 35 cm (height) x 20 cm (depth))

  • Carry-on violin cases are not available for borrowing.

However, only items that can be safely stowed in the overhead compartment or under the seat in front of you will be permitted as carry-on baggage.

 

Baggage that can be checked in free of charge

Weight: 20 kg or less
Size: Within 50 cm (length) x 60 cm (width) x 120 cm (height)

  • Due to limited loading space in the cargo compartment, contrabasses cannot be accepted.

Baggage exceeding 45 kg in total for a single passenger cannot be checked in.

 

Pets and Other Animals

The transportation of short-nosed dog breeds is suspended every summer from May 1 to October 31. This is because they are more affected by high temperatures than other breeds, and may suffer from heatstroke and respiratory difficulties.

 

Breeds Subject to Handling Suspension

Bulldog, French Bulldog, Boxer, Shih Tzu, Boston Terrier, Bull Terrier, King Charles Spaniel, Tibetan Spaniel, Brussels Griffon, Chow Chow, Pug, Chin, Pekingese

  • Bulldogs and French Bulldogs cannot be transported any time of the year.

Kaisoku Takku-bin (Home Delivery)

Not available for use.

Premium Member Services

ANA Premium Members and Star Alliance Gold Members can use the following services when they travel under an ANA flight number.

① Priority Waitlisting upon Reservation

If the requested flight is fully booked, you will be prioritized on the waitlist.
For details, please see Prioritized Reservation Waiting List.

② Extra Baggage Allowance

You can get an extra 20 kg on your free baggage allowance.

 

Eligible customers: Diamond and Platinum Service Members, Super Flyers Card Members, and Star Alliance Gold Members

③ Lounge Access

You can use ANA lounges and shared lounges with which ANA has a contract. Please present your Premium Member status card and boarding pass to a member of staff at the lounge reception. For details, please refer to the ANA Lounge Service page.

  •  Lounge access is available after completing check-in procedures at Amakusa Airlines counter at airport for Japan domestic flights and passing through the security check point. (Exclusive security check point for premium customers is not available.)

  •  Information on Amakusa Airlines-operated flights is neither displayed nor announced within the lounges. We ask for your kind understanding in this matter, and request that you confirm information about your flight by yourself.

Cabin Attendants

Only Amakusa Airlines cabin attendants will be on board.

In-flight services

In-flight services are provided in accordance with Amakusa Airlines' service standards

No Smoking / Smoking

All seats are non-smoking.

Mileage Premium Point accrual

You will only be eligible for mileage/Premium Point accrual, if you travel under an ANA flight number. Members of partner airline mileage programs will be eligible for ANA mileage accrual if they travel under an ANA flight number.

  • Please note that priority boarding is not available on Amakusa Airlines-operated flights.

Customers with Disabilities

The following customers should contact the ANA Disability Desk or Domestic Reservation and Customer Service Center after making their reservation (as it may not be possible for them to travel on flights operated by Amakusa Airlines)

  • Customers who are seriously ill/injured, have difficulty walking alone, use an electric wheelchair, are visually impaired (if they are completely blind and traveling alone), or will bring a medical oxygen cylinder to use on board the aircraft

Passengers traveling with infants or small children

Child seats are not available for borrowing from the airline.

Other Information

  • The available fares differ by route.

  • It is not possible for a single passenger to use 2 or more seats (special passenger fee).

  • Standby (waitlisting) at the airport on the departure date is not available.