ANA Baggage Drop (self-service baggage drop machine)

Save valuable time with ANA Baggage Drop, the first self-service baggage drop machine of its kind in Japan!

ANA Baggage Drop (self-service baggage drop machine)

Follow these simple procedures to check in your baggage without having to wait in line at the counter.
*Available to customers who have completed check-in procedures or those using the SKiP service.

BAGGAGE & CHECK IN

How to Use This Service

Watch a video on how to use ANA Baggage Drop

Oversized Baggage & Special Baggage

■ STEP1
Place your baggage inside the ANA Baggage Drop machine.

  • ・Place the baggage on its side up against the back wall of the machine.
  • ・Items of baggage must be checked in one at a time.
    (If you have multiple items, please check them in one by one.)

■ STEP2
Scan your 2D barcode*1, OSAIFU-KEITAI® or ANA Card with IC functionality on the reader below the screen.
*1 Your 2D barcode can be found on your e-Ticket Itinerary Receipt, or obtained via the ANA website or ANA app.

■ STEP3
Take the baggage tag that is printed out.

■ STEP4
Turn over the baggage tag, loop it through the handle of your bag, and press the ends together.

baggage tag image

Stick parts ① and ② of the tag together (indicated on reverse).

baggage image

■ STEP5
The door will close automatically. Remember to take the printed claim tag and keep it safe until arriving at your destination.

claim tag image

This service is also available for customers connecting to an ANA Japan domestic flight (including codeshare flights).
Customers who have an international flight ticket and will be connecting to an international flight cannot use this service, and should therefore check in their baggage at a baggage counter.

ANA Baggage Drop locations

Weight and Number of Pieces Which Can Be Checked

Weight

  • *Premium Class
    Free up to 40 kg per person
  • *Economy Class
    Free up to 20 kg per person

Size / Number of Pieces

  • *Size
    Maximum dimensions of 80 cm x 75 cm x 45 cm
  • *Number of Pieces
    There are no restrictions if the weight and size meet the requirements.

Customers whose baggage exceeds the free allowance should check in their baggage at a baggage counter.

Star Alliance Gold Members

Applicable members can check in baggage free of charge up to 20 kg more than the free baggage allowance of the boarding class.
Economy Class: 40 kg, Premium Class: 60 kg

Baggage that cannot be checked in using ANA Baggage Drop

Baggage that cannot be checked in using ANA Baggage Drop image

Dangerous goods, items such as those listed below, fragile items, and items of non-standard shape cannot be checked in using ANA Baggage Drop.

  • ・Mobile batteries
  • ・Golf bags
  • ・Skis and snowboards
  • ・Surfboards
  • ・Pets
  • ・Baby strollers
  • ・Umbrellas *Excludes folding umbrellas stowed in baggage.
  • ・Tripods
  • ・Items of baggage with dimensions in excess of 80 cm x 75 cm x 45 cm
  • ・Overweight baggage (exceeding free baggage allowance)

Please note that ANA Baggage Drop is not available when using the Kaisoku Takku-bin home delivery service.

■ Haneda Airport, Naha Airport

For pets, baby strollers, large-sized baggage, overweight baggage, fragile items, and home delivery items, please use a baggage counter in the area indicated by the illustration below.
*The ANA counter can be found in Terminal 2.

ANA Baggage Drop image

■ New Chitose Airport, Fukuoka Airport, Itami Airport

For pets, baby strollers, large-sized baggage, overweight baggage, fragile items, and home delivery items, please use a baggage counter in the area indicated by the illustration below.

ANA Baggage Drop image

Convenient ANA services

SKiP Service image

SKiP Service

Experience ANA-style boarding with the SKiP service! Get information on the procedures from reservation to boarding.