Inquiries for Customers with Disabilities

ANA provides consultation and assistance to customers with disabilities, illness or injury to help them have a safe and comfortable journey. If you have any questions or concerns please contact the ANA Disability Desk.

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Telecommunication Relay Services for ANA

For customers with hearing and speech disabilities,we offer relay service via e-mail,fax and chat.Please check the link above for futher information.

Telecommunication Relay Services for ANA

For customers with hearing and speech disabilities,we offer relay service via e-mail,fax and chat.Please check the link above for futher information.

Telephone inquiry

* Please confirm that you have the correct telephone number before dialing.

ANA Disability Desk

We provide customers with disabilities or those who are ill or injured with consultation and assistance for a safe and comfortable journey. For details see "Travel Assistance for Disabled Customers".

Business Hours
9:00AM-5:00PM, open daily
Business Hours
9:00AM-5:00PM, open daily
Fee
Fixed rate within Japan

※Toll free numbers are not available for cell phones.

※International Calls 03-6741-8900 (toll)

FAX inquiry

ANA Disability Desk


Other Support