Japan Air Commuter (JAC)

These flights are operated with Japan Air Commuter aircraft and crew. Please confirm the following details when traveling with Japan Air Commuter, as airport procedures and services/rules will differ to those for ANA-operated flights.

<Check-In>
Please perform the necessary procedures at a Japan Air Commuter airport counter for Japan domestic flights. Online check-in, self-service check-in machines and self-service baggage drop machines are not available.

<Check-In - Security Checkpoint - Boarding Gate>
Check-in: Please complete check-in no later than 20 minutes prior to the departure time.
Security checkpoint: Please pass through the security checkpoint no later than 20 minutes prior to the departure time.
Boarding gate: Please come to the boarding gate no later than 10 minutes prior to the departure time.

Please be sure to reserve your seat by 05:00 in the morning on the departure date.
If you have not reserved a seat, please come to a Japan Air Commuter airport counter for Japan domestic flights on the departure date.

Your boarding pass will show the ANA flight number. The information displays inside the airport will show both the ANA and JAL flight numbers.

Through check-in (connection procedures) is not available for connections from/to Japan Air Commuter-operated flights. Please complete check-in at the airport for your connection flight.

The carry-on baggage and free check-in baggage allowances per passenger (excluding infants under 3 years old not using their own seat) are as follows:

(Carry-On Baggage)
Number of items: Up to 2 pieces including personal belongings
Weight: 10 kg or less
Size: Total linear dimension must be within 100 cm. (Within 45 cm (width) x 35 cm (height) x 20 cm (depth))

However, only items that can be safely stowed in the overhead compartment or under the seat in front of you will be permitted as carry-on baggage.

(Baggage that can be checked in free of charge)
Weight: 20 kg or less
Size: Within 50 cm (length) x 60 cm (width) x 120 cm (height)

If a single passenger's baggage has a total weight exceeding 100 kg (or 45 kg for aircraft with fewer than 50 seats), it cannot be checked in.

(Pets and Other Animals)
Bulldogs and French Bulldogs cannot be transported any time of the year.

(Bulky baggage)
Pieces of sports equipment exceeding the three dimensions of 50 cm x 60 cm x 120 cm can be checked in as long as they can be loaded into the aircraft's cargo compartment.

(Kaisoku Takku-bin (Home Delivery))
Not available for use.

ANA Premium Members and Star Alliance Gold Members can use the following services when they travel under an ANA flight number. In order to use these services, please present either your digital card on the ANA Mileage Club app or your status card to a member of staff.

If the requested flight is fully booked, you will be prioritized on the waitlist.
For details, please see Prioritized Reservation Waiting List.

For details, please see Japan Domestic Flights: Dedicated Security Checkpoints for Diamond/JGC Premier Members and JAL Global Club (JGC) Entrance (Japanese Only) on the Japan Airlines website.

You can get an extra 20 kg on your free baggage allowance.

Eligible customers: Diamond and Platinum Service Members, Super Flyers Card Members, and Star Alliance Gold Members

You can use ANA lounges and shared lounges with which ANA has a contract. Please present your Premium Member status card and boarding pass to a member of staff at the lounge reception. For details, please refer to the ANA Lounge Service page.

Premium Members will receive priority when boarding aircraft regardless of their boarding class.

A priority tag will be attached to your baggage for priority baggage claim after arrival.

Only Japan Air Commuter cabin attendants will be on board.

In-flight services are provided in accordance with Japan Air Commuter's service standards (Japanese Only)

All seats are non-smoking.

You will only be eligible for mileage/Premium Point accrual, if you travel under an ANA flight number. Members of partner airline mileage programs will be eligible for ANA mileage accrual if they travel under an ANA flight number.

The following customers should contact the ANA Disability Desk or Domestic Reservation and Customer Service Center after making their reservation (It may not be possible to board Japan Air Commuter-operated flight.)

For more details, please see Customers on Codeshare Flights.

Child seats are not available for borrowing from the airline.
Furthermore, customers cannot bring their own child seats on board.

These flights are operated with Japan Air Commuter aircraft and crew. Please confirm the following details when traveling with Japan Air Commuter, as airport procedures and services/rules will differ to those for ANA-operated flights.

Please perform the necessary procedures at a Japan Air Commuter airport counter for Japan domestic flights. Online check-in, self-service check-in machines and self-service baggage drop machines are not available.

Advance Seat Reservation is not available.
Seat reservation is available at a Japan Air Commuter airport counter for Japan domestic flights on the departure date.

Your boarding pass will show the ANA flight number. The information displays inside the airport will show both the ANA and JAL flight numbers.

Through check-in (connection procedures) is not available for connections from/to Japan Air Commuter-operated flights.Please complete check-in at the airport for your connection flight.

The carry-on baggage and free check-in baggage allowances are as follows.

Number of items: Up to 2 pieces including personal belongings
Weight: 10 kg or less
Size: Total linear dimension must be within 100 cm. (Within 45 cm (width) x 35 cm (height) x 20 cm (depth))

Excess baggage charges will apply when checking in baggage which exceeds the free baggage allowance.

Pieces of sports equipment exceeding the three dimensions of 50 cm x 60 cm x 120 cm can be checked in as long as they can be loaded into the aircraft's cargo compartment.

Bulldogs and French Bulldogs cannot be transported any time of the year.

Not available for use.

ANA Premium Members can use the following services when traveling under an ANA flight number.In order to use these services, please present either your digital card on the ANA Mileage Club app or your status card to a member of staff.

If the requested flight is fully booked, you will be prioritized on the waitlist.
For details, please see Prioritized Reservation Waiting List.

For details, please see Japan Domestic Flights: Dedicated Security Checkpoints for Diamond/JGC Premier Members and JAL Global Club (JGC) Entrance (Japanese Only) on the Japan Airlines website.

You can use ANA lounges and shared lounges with which ANA has a contract. Please present your Premium Member status card and boarding pass to a member of staff at the lounge reception. For details, please refer to the ANA Lounge Service page.

Premium Members will receive priority when boarding aircraft regardless of their boarding class.

A priority tag will be attached to your baggage for priority baggage claim after arrival.

Only Japan Air Commuter cabin attendants will be on board.

In-flight services are provided in accordance with Japan Air Commuter's service standards (Japanese Only)

All seats are non-smoking.

You will only be eligible for mileage/Premium Point accrual, if you travel under an ANA flight number.

The following customers should contact the ANA Disability Desk or Domestic Reservation and Customer Service Center after making their reservation (It may not be possible to board Japan Air Commuter-operated flight.)

For more details, please see Customers on Codeshare Flights.

Child seats are not available for borrowing from the airline.
Furthermore, customers cannot bring their own child seats on board.