Partial Suspension of ANA Online Service Functions Alongside Change to Japanese Consumption Tax Rate
For ANA system and credit card company system-related reasons alongside the change to the Japanese consumption tax rate, the following ANA website functions will not be available for customers who have purchased flight tickets with a credit card.
We sincerely apologize for any inconvenience this may cause.
■Adding New Reservations to Existing Flight Ticket Reservations Purchased up to and Including September 30
We kindly ask you to carry out the necessary procedures in reference to the example below.
If adding a VALUE fare reservation for ANA Flight 40 on October 11 from Osaka (Itami) to Tokyo (Haneda) to an existing VALUE fare reservation (purchased September 30) for ANA Flight 15 on October 10 from Tokyo (Haneda) to Osaka (Itami):
The reservation for the flight on October 11 (applicable tax rate: 10%) cannot be added to the existing reservation for October 10 (applicable tax rate: 8%). Please reserve/purchase your ticket for the flight on October 11 separately to the existing reservation for October 10.
For the flight on October 11, please make a new reservation from Seat Availability.