Offering our customers assistance for a comfortable flight [Japan Domestic Flights]
We assist disabled passengers to meet special requests
The ANA Group provides assistance for passengers with disabilities or for those who are ill or injured to assure a safe, secure and comfortable travel.If you need any assistance, please let us know.
At the ANA Disability Desk, we are here to provide customers with consultation and assistance on the use of our service.If you need special attention or service due to physical limitations or being under treatment, or to use medical equipment during the flight, please do not hesitate to contact the ANA Disability Desk.
We assist passengers who need special assistance during their journey.
We provide assistance for pregnant women.
Traveling with infants or small children
We provide assistance for passengers traveling with infants or small children.
Children traveling alone
We provide assistance for children aged 6 to 7 years old (up to 11 years old, if requested) traveling alone.
We provide assistance for elderly passengers.
For passengers traveling with pets
We provide “Special support” to assist passengers traveling with a much-loved pet.