*Aircraft types and aircraft are subject to change without prior notice.

• The ANA Wi-Fi Service is available on all aircraft.
• The ANA Wi-Fi service may not be available on some aircraft.

• The ANA Wi-Fi service is available on this aircraft.

Note

You must download the latest version of the official ANA mobile app prior to boarding.

[ How to Use ]

• 1. Connect to the ANA Wi-Fi Service

  

  Turn on Airplane Mode.

  Turn on your Wi-Fi.

  Select the [ANA-WiFi-Service] wireless network SSID.

• 2. Launch the ANA App and open the sidebar menu

  

  Android Users
  Tap on the upper left.

  iOS Users
  Tap on the lower right.

• 3. Connect to Japan Domestic In-flight Wi-Fi.

  

  Tap Japan Domestic In-flight WiFi to connect to the service.

• 4. The ANA Wi-Fi Service portal site will appear, and you can now select the content you wish to enjoy.

  

  *Service content will differ for the DHC8-Q400 aircraft.

*Video and Audio contents are not available via a browser. To access all contents, use the ANA app.

■Instructions for In-flight Internet Access *The following can be done free of charge.

• 1. Tap [Sign up for Internet]

  

• 2. Enter the informaition requested on the screen.

  

• 3. Tap [GO SURF!] to begin using the Internet.

  

*You must enter your e-mail to use the ANA Wi-Fi service.

*In the nature of satellite service, your connection may become disconnected or unstable due to weather conditions or conditions on the flight route in the particular area.

*Limits apply to the viewing of online videos and the downloading or uploading of large amounts of data.

*Please download ANA App before flight. It cannot be downloaded during flight.

*In-flight Wi-Fi access is not available on DHC8-Q400.

*The portal design may differ on certain aircrafts.

Turn "Wi-Fi" on, select the "ANA-WiFi-Service" wireless network SSID, and connect. When the browser is opened the ANA Wi-Fi Service portal site will be automatically displayed.

• • As the service is provided by satellite, communication may become unstable or the connection may be cut off in certain areas depending on the flight route and weather conditions.
• • Limits apply to the viewing of online videos and the downloading or uploading of large amounts of data.
• • You may encounter difficulty connecting to the internet when there are many passengers accessing the service.
• • E-mail service provided by mobile Phone carrier such as sp mode by NTT docomo, S! mail by Softbank, ezweb by au and so on are not available on ANA Wi-Fi service.
• • In order to not disturb other passengers, we kindly ask you to refrain from using voice & video call function such as Skype.
• • The ANA Wi-Fi Service may be suspended at any time during the flight for security or other reasons.
• • ANA shall not be held responsible for any loss of data or damage to passenger devices.
• • The ANA Wi-Fi Service is not available on the B737-700 (737/73P), B737-500 (735), and A320 (32A), and aircraft configured for international service.