In-flight Wi-Fi Internet Access

With our in-flight internet access, you can get online, use your email, and remain connected to your social media using your smartphone, tablet, or other device with Wi-Fi connectivity during your flight. The service is available from approximately 5 minutes after takeoff to approximately 5 minutes before landing.

Aircraft with the ANA Wi-Fi Service
Aircraft types with service available on all aircraft A321 (321), B787-9 (789), B787-8 (78P), B777-200 (722), B777-200 (772), B777-300 (773), B767-300 (76P), B737-800 (738/73H)

[Display up to day before departure]

  • * The information in brackets is the aircraft code displayed on the reservation screen.

    * This service is only available on flights where the operating aircraft is installed with the relevant connection equipment.
    Please note that operating aircraft are subject to change and that the service may become unavailable.

    * This service is being rolled out gradually for aircraft on Japan domestic routes.

    * In-flight Wi-Fi internet access is not available on the B737-700, the Bombardier DHC8-Q400 and some A320 (32G) aircraft. Furthermore, the ANA Wi-Fi Service is not accessible via tablet devices on these aircraft types.

    * Neither in-flight Wi-Fi internet access nor in-flight Wi-Fi entertainment are available on aircraft configured for international service. However, in-flight Wi-Fi internet access is available only on the B787-8 (78M) and A320 (32P).

[Upon Reservation] Seat Availability Result Screen / Reservation Details Screen (up to day before departure)

* Aircraft types and aircraft are subject to change without prior notice.

  • The ANA Wi-Fi Service is available on all aircraft.
  • The ANA Wi-Fi service may not be available on some aircraft.
PC
SP

[On Departure Date] You can check Wi-Fi availability on the Reservation Details screen.

  • The ANA Wi-Fi service is available on this aircraft.
PC
SP

[At the Airport]

ANA Wi-Fi service logo

The ANA Wi-Fi Service is available on aircraft which have ANA Wi-Fi Service stickers affixed next to the main cabin door and on the inner wall panels of the aircraft.

CLOSE

Smartphones / tablet devices

Note

You must download the latest version of the official ANA mobile app prior to boarding.

App Store
Google Play

[ How to Use ]

  • 1. Connect to ANA Wi-Fi Service and launch the ANA app.

    Turn on Airplane Mode.

    Turn on your Wi-Fi.

    Select the [ANA-WiFi-Service] wireless network SSID.

  • 2. Open the side menu.

    Android Users
    Tap on the upper left.

    iOS Users
    Tap on the lower right.

  • 3. Connect to Japan Domestic In-flight Wi-Fi.

    Tap Japan Domestic In-flight WiFi to connect to the service.

  • 4. The ANA Wi-Fi Service portal site will appear, and you can now select the content you wish to enjoy.

    * Service content will differ for the DHC8-Q400 aircraft.

* Video and Audio contents are not available via a browser. To access all contents, use the ANA app.

■Instructions for In-flight Internet Access *The following can be done free of charge.

  • 1. Tap [Sign up for Internet]

  • 2. Enter the informaition requested on the screen.

  • 3. Tap [GO SURF!] to begin using the Internet.

* You must enter your e-mail to use the ANA Wi-Fi service.

* In the nature of satellite service, your connection may become disconnected or unstable due to weather conditions or conditions on the flight route in the particular area.

* Limits apply to the viewing of online videos and the downloading or uploading of large amounts of data.

* Please download ANA App before flight. It cannot be downloaded during flight.

* In-flight Wi-Fi access is not available on DHC8-Q400.

* The portal design may differ on certain aircrafts.

When using a laptop

Turn "Wi-Fi" on, select the "ANA-WiFi-Service" wireless network SSID, and connect. When the browser is opened the ANA Wi-Fi Service portal site will be automatically displayed.

  • * If it does not appear, enter www.ana-inflight-wifi.com in the url bar.
  • * Video and Audio contents are not accessible with a laptop. To access all contents, use the ANA app on smartphones and tablet devices.

Conditions and Precautions for Use

  • • This service uses wireless LAN technology. Please be aware that there are possibilities of communication interception and unauthorized access in a similar way to the use of other wireless hotspots where public access is available. We highly recommend the security measures such as firewall and/or security software at your own responsibility while using this service.
  • • As the service is provided by satellite, communication may become unstable or the connection may be cut off in certain areas depending on the flight route and weather conditions.
  • • Limits apply to the viewing of online videos and the downloading or uploading of large amounts of data.
  • • You may encounter difficulty connecting to the internet when there are many passengers accessing the service.
  • • E-mail service provided by mobile Phone carrier such as sp mode by NTT docomo, S! mail by Softbank, ezweb by au and so on are not available on ANA Wi-Fi service.
  • • In order to not disturb other passengers, we kindly ask you to refrain from using voice & video call function such as Skype.
  • • The ANA Wi-Fi Service may be suspended at any time during the flight for security or other reasons.
  • • ANA shall not be held responsible for any loss of data or damage to passenger devices.
  • • The ANA Wi-Fi Service is not available on the aircraft configured for international service.

CLOSE

Our Internet connection service provider is Panasonic Avionics. Please contact Panasonic Avionics if you have any inquiries about terminal settings.

■ Panasonic Avionics

TEL :
[International Call (Charged) / only in English]
+1-949-204-4523 *1

*1 The phone call will be charged to the customer.

Phone reception hours :
Mon. ~ Fri. 9:00AM~5:30PM (except Sat., Sun., Public holidays, Year End and New Year holidays.)

E-mail :
ANAWiFiHelp@panasonic.aero

CLOSE

In-flight Wi-Fi Entertainment

With ANA Wi-Fi Service, you can enjoy a range of contents including videos and audio programs.

* All images used are for illustrative purposes only.

Depending on the aircraft on which you are traveling, you can enjoy a range of audio and video programs on your own device, or on your individual monitor or the large screen at the front using the audio jack.
* Customers can use their own earphones. Earphones are also available on board for customers without any.

In-flight Wi-Fi Entertainment

The biggest selection available in Japan! Enjoy around 150 free in-flight entertainment items!


With ANA SKY LIVE TV, you can watch the news, sports broadcasts and other television programs in real time for free. In addition to this, you can enjoy access to an excellent range of in-flight Wi-Fi entertainment including audio programs and video programs such as popular dramas, variety shows and animation. (Around 150 pieces of content available.)


* You must download the official ANA app to access all the entertainment content on offer. Please note that some content cannot be accessed using a web browser.

* Service contents differ for the DHC8-Q400.

* The service is available on aircraft that have ANA Wi-Fi Service stickers affixed next to the main cabin door and on the inner wall panels of the aircraft.

Individual seat monitor content

On some aircraft, passengers can also enjoy a variety of video and audio programs on their individual monitors.

  • * There is no controller for B777-200.

Audio Programs

You can listen to audio programs using the audio jack at your seat. Enjoy a range of programs including J-Pop, classical music and Rakugo (a form of traditional Japanese comic storytelling).


  • * Audio programs are not broadcast on some aircraft types.
  • * Programs may change without prior notice.
  • * On some flights, programs at the beginning and end of the month may differ from those indicated.

See audio program lineup

Programs on Large Screens at the Front

Various programs are screened, including ANA original content. Programs vary between odd and even flight numbers, and are changed on a monthly basis.

(Available on certain flights.)


  • Programs may change without prior notice.
  • On some flights, programs at the beginning and end of the month may differ from those indicated.

See lineup of programs to be shown

VIDEO

Enjoy around 100 programs including popular entertainment shows and dramas.

  • The Voice of Sin

    ©2020 映画「罪の声」製作委員会

  • A Warmed Up Love

    ©TBS

  • M-1 Grand Prix 2020

    ©2020 M-1 GRANDPRIX.

  • [Ultra-high speed] The theory that if you make rice cakes on a road construction machine, you can make the best rice cakes [Heavy machinery]

    © UUUM

  • Demon Slayer: Kimetsu no Yaiba

    ©吾峠呼世晴/集英社・アニプレックス・ufotable

  • The Voice of Sin

    ©2020 映画「罪の声」製作委員会

  • A Warmed Up Love

    ©TBS

  • M-1 Grand Prix 2020

    ©2020 M-1 GRANDPRIX.

  • [Ultra-high speed] The theory that if you make rice cakes on a road construction machine, you can make the best rice cakes [Heavy machinery]

    © UUUM

  • Demon Slayer: Kimetsu no Yaiba

    ©吾峠呼世晴/集英社・アニプレックス・ufotable

Get Adobe® Reader®

  • * Please note that none of the Video contents can be viewed using a browser.
  • * On some flights, some programs at the beginning and end of the month may differ from those indicated.
  • * Please note that it may not be possible to watch certain programs in their entirety within the flight time.
  • * Programs may change without prior notice.

AUDIO

Over 30 titles are available including J-Pop, Western pop music, classical music, and more besides.

  • YOASOBI Special

    Popular duo, YOASOBI's members are guest on the program this month. Enjoy songs from their latest single and more.

  • 『Doushitatte Tsutae Rare Nai Kara』aiko

    Including "Aozora" and other songs, this is the 1st studio album from aiko in around 2 years and 9 month.

  • 『Trauma Factory』nothing, nowhere.

    This is the latest release from nothing,nowhere., the artist who is popular for his unique sound, which is a fusion of rock, pop, rap and other genres.

  • 『Motto Shiritai Yatte Mitai! Tankyuu Dash! -uchuu, genso, jintai, kuku-』Kakki & Ash Potato

    A load of exciting songs about the evolution of life and human bodies, as well as those about space that were edited by JAXA.

  • 『【Opus One】Meine Lieder』Yuki Kuroda

    Up and coming Japanese baritone, Yuki Kuroda, performs beautiful lieder brimming in sorrowful romance.

  • 『Hanairo Piano~J-POP Café PIANO』Various Artists

    Gentle, feel-good piano interpretations of the latest J-Pop, TV drama and movie melodies.

  • 『Doushitatte Tsutae Rare Nai Kara』aiko

    Including "Aozora" and other songs, this is the 1st studio album from aiko in around 2 years and 9 month.

  • 『Trauma Factory』nothing, nowhere.

    This is the latest release from nothing,nowhere., the artist who is popular for his unique sound, which is a fusion of rock, pop, rap and other genres.

  • 『Motto Shiritai Yatte Mitai! Tankyuu Dash! -uchuu, genso, jintai, kuku-』Kakki & Ash Potato

    A load of exciting songs about the evolution of life and human bodies, as well as those about space that were edited by JAXA.

  • 『【Opus One】Meine Lieder』Yuki Kuroda

    Up and coming Japanese baritone, Yuki Kuroda, performs beautiful lieder brimming in sorrowful romance.

  • 『GGP/RMX』GoGo Penguin

    The remix album from GoGo Penguin, a top UK piano trio.

  • 『Hanairo Piano~J-POP Café PIANO』Various Artists

    Gentle, feel-good piano interpretations of the latest J-Pop, TV drama and movie melodies.

Get Adobe® Reader®

  • * Please note that none of the Audio contents can be viewed using a browser.
  • * Programs may change without prior notice.

ANA SKY LIVE TV

Watch TV programs in real time for free.

  • * ANA SKY LIVE TV is not available on certain B787-8 (78M)aircrafts.
  • * Please note that ANA SKY LIVE TV uses a special mechanism to transmit TV programs to aircraft. For this reason, there may be a time lapse compared to ground broadcasts. We thank you for your understanding.
  • * Connection may be unstable or lost due to flight route or weather conditions.
  • * ANA SKY LIVE TV is not available when using a browser on the Android platform. Therefore Android users are strongly recommended to download the ANA App before boarding, in order to enjoy ANA SKY LIVE TV.

VIDEO

Enjoy around 100 programs including popular entertainment shows and dramas.

  • Oh My Boss! Love not included

    © TBS SPARKLE/TBS

  • Detective! Knight Scoop 2020 Award Part 2

    ©ABC TV

  • Think you were deceived and try it! The driver will get better if he hits with the impact of ○○.

    © UUUM

  • Date My Daughter!

    ©NTV

  • Demon Slayer: Kimetsu no Yaiba

    ©吾峠呼世晴/集英社・アニプレックス・ufotable

  • Oh My Boss! Love not included

    © TBS SPARKLE/TBS

  • Detective! Knight Scoop 2020 Award Part 2

    ©ABC TV

  • Think you were deceived and try it! The driver will get better if he hits with the impact of ○○.

    © UUUM

  • Date My Daughter!

    ©NTV

  • Demon Slayer: Kimetsu no Yaiba

    ©吾峠呼世晴/集英社・アニプレックス・ufotable

Get Adobe® Reader®

  • * Please note that none of the Video contents can be viewed using a browser.
  • * On some flights, some programs at the beginning and end of the month may differ from those indicated.
  • * Please note that it may not be possible to watch certain programs in their entirety within the flight time.
  • * Programs may change without prior notice.

AUDIO

Over 30 titles are available including J-Pop, Western pop music, classical music, and more besides.

  • Ken Hirai Special

    Enjoy a selection of Ken Hirai's songs, mainly from his 10th and latest studio album, with accompanying commentary by music critic, Hideki Take.

  • 『Chilly Chili Sauce』WANIMA

    Including new song"Chilly Chili Sauce" and more, this is WANIMA's 6th single.

  • 『W.L. (Deluxe)』The Snuts

    This is the highly-anticipated debut full album from Scottish 4-member band, The Snuts.

  • 『The Best of Martha Argerich』Martha Argerich

    This CD celebrates the 80th birthday of pianist, Martha Argerich, who has topped the world of music for many, many years.

  • 『Cande y Paulo』Cande y Paulo

    This is the debut album for Cande y Paulo, the Argentinian duo making ripples around the world.

  • 『Chura Umi, Chura Shima -Ayagu, Miyako no Uta-』Tadayuki Matsubara

    A definitive collection of folk songs from Okinawa &Miyako performed by rising star, Tadayuki Matsubara.

  • 『Chilly Chili Sauce』WANIMA

    Including new song"Chilly Chili Sauce" and more, this is WANIMA's 6th single.

  • 『W.L. (Deluxe)』The Snuts

    This is the highly-anticipated debut full album from Scottish 4-member band, The Snuts.

  • 『The Best of Martha Argerich』Martha Argerich

    This CD celebrates the 80th birthday of pianist, Martha Argerich,who has topped the world of music for many, many years.

  • 『Cande y Paulo』Cande y Paulo

    This is the debut album for Cande y Paulo, the Argentinian duo making ripples around the world.

  • 『Chura Umi, Chura Shima -Ayagu, Miyako no Uta-』Tadayuki Matsubara

    A definitive collection of folk songs from Okinawa &Miyako performed by rising star, Tadayuki Matsubara.

  • 『Tanoshii Doyo King Best Select Library 2021』Various Artists

    A huge selection of songs like"CLOSE YOUR HANDS" that are great fun for kids and their parents to sing together.

Get Adobe® Reader®

  • * Please note that none of the Audio contents can be viewed using a browser.
  • * Programs may change without prior notice.

ANA SKY LIVE TV

Watch TV programs in real time for free.

  • * ANA SKY LIVE TV is not available on certain B787-8 (78M)aircrafts.
  • * Please note that ANA SKY LIVE TV uses a special mechanism to transmit TV programs to aircraft. For this reason, there may be a time lapse compared to ground broadcasts. We thank you for your understanding.
  • * Connection may be unstable or lost due to flight route or weather conditions.
  • * ANA SKY LIVE TV is not available when using a browser on the Android platform. Therefore Android users are strongly recommended to download the ANA App before boarding, in order to enjoy ANA SKY LIVE TV.

Services available on DHC8-Q400 aircraft

Video, Audio and e-books can be enjoyed out of the entertainment contents.

* In-flight Wi-Fi internet access and LIVE TV is not available.

* Video and Audio contents are not available using a browser.

* Depending on the device or the version of software, you may not be able to use the ANA Wi-Fi Service.

* ANA Wi-Fi service is not available when using a tablet device on certain DHC8-Q400 aircrafts.


How to use ANA Wi-Fi Service

Our in-flight internet access service can be used with a device with Wi-Fi connectivity during your flight.

e-Library

Digital ver of magazines and newspapers are available on your own digital device via ANA mobile application.
Enjoy the greatly expanded library through out your journey.

  • * Newspapers to be offered from July, 2021 (TBD)
  • * Certain restrictions apply

Check below for more details about the service and applicable customers.

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