Domestic
International
In-flight Service by Class
Information on in-flight services by class.
FEEL THE NEW SKY
Experience our excellent range of services for Japan domestic flights, including discount flight tickets and free in-flight Wi-Fi.
Paid services
In addition to free services, paid services are also available to accommodate your preferences.
E-mail Services
We support your travel by sending you e-mails in a timely manner from booking to arrival.
Boarding and Receipt Date Web Display Service
Functions for Certificate for Boarding and Receipt Date Web Display Service.
Online customer support in the event of flight cancellation or flight delay
A convenient means of delivering information about flight cancellations and flight delays with ease of changing or requesting refunds on flight reservations.
Optional Services
Now you can make your holiday abroad or business trip even more comfortable! Simply combine your preferred services to create your perfect travel experience.
Receipt
After purchasing a ticket, a receipt will be sent to the email address specified during reservation.You can also display and print your ticket from the ANA website.
ANA offers various online and mobile-site services in an effort to provide our passengers with flight delays or cancellation information as soon as possible.
Information for Customers with Disabilities
Customers with disabilities can convey their concerns and requests regarding air travel here.
Prior registration of information frequently used from reservations/purchases to check-in
It is convenient to register in advance the information you frequently use for you.
Official ANA Social Media Accounts
Introducing ANA's social media, where you can find great information and special deals.
ANA SKY MOBILE and Applications
Introduce our mobile phone services, ANA official application and collaboration applications serving from smartphone and tablet.
In-Flight Magazines, e-Library
You can find information here about our service that enables you to view our in-flight magazine (TSUBASA -GLOBAL WINGS-), other magazines and newspapers on your own digital device.
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