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Customers with Ostomy Equipment
This page provides information about the points to note upon boarding.
The icons named Japan Domestic or International indicate differences in service for Japan domestic and international flights. Content not marked with an icon applies to both, Japan domestic and international flights.
Points to Note upon Boarding
Customer with ostomy equipment can board an aircraft without notification in advance. However, scissors are restricted items and not allowed to be carried on board, even for medical purposes. Please prepare necessary items in precut condition.
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Any blades or cutting equipment greater than 6 cm must be as checked-in baggage.
For details on accecible toilet within airports, please check the website of each airport.
Frequently asked questions about Customers with Ostomy Equipment
If you have any questions or concerns please contact the ANA Disability Desk.
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