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This page provides information about allergen-free in-flight meals on international flights, as well as autoinjectors, etc.
The icons named Japan Domestic or International indicate differences in service for Japan domestic and international flights. Content not marked with an icon applies to both, Japan domestic and international flights.
We do not accept requests for special in-flight meals (e.g., allergen-free meals).
For 28 allergen substances in in-flight meals, please contact us in advance or make a declaration on board to confirm the use of ingredients.
Menu and ingredients are may be changed without notice.
Customers are asked to carry any prescribed medicine or injections (epinephrine autoinjectors, EpiPen, etc.) on board to be prepared to take care of themselves in case of an allergic reaction.
ANA strives to not select or use peanuts as an ingredient for in-flight meals and drinks on ANA Group-operated Japan domestic and international flights. However, there is a possibility that the meals and drinks may be exposed to peanuts or peanut by-products (such as peanut oil) during preparation or manufacturing.
For more information refer to ANA Policy Regarding Customers with Peanut Allergies.
If you have a disability caused by a severe allergy to peanuts, another nut variety, sesame seeds, an animal, etc., you can make a request for an allergy buffer zone to be established around you in order to avoid the risk of exposure to the relevant allergen as much as possible.
For further details, please see Allergy Buffer Zones.
For codeshare flights operated by our partner airlines, the regulations of the relevant partner airline will apply. Special assistance on such flights may differ from that offered by ANA. For details, please contact the partner airline operating the flight directly.
If you have any questions or concerns please contact the ANA Disability Desk.