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This page provides information on how to apply for assistance when making a reservation online.
On the ANA website, you can register your condition on the passenger information entry screen when making a reservation or after making a reservation.
Difficulty walking (degree of walking, wheelchair or not, etc.)
Customer with vision impairments
Hard of hearing
Pregnant women who will be boarding within 28 days including the expected delivery date.*1
Pregnant passengers can register only after reservation.
If you need assistance other than the above, please contact the ANA Disability Desk.
If you have any questions or concerns please contact the ANA Disability Desk.