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Online Procedure
This page provides information on how to apply for assistance when making a reservation online.
How to register on the website
On the ANA website, you can register your condition on the passenger information entry screen when making a reservation or after making a reservation.
What you can register
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Difficulty walking (degree of walking, wheelchair or not, etc.)
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Customer with vision impairments
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Hard of hearing
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Pregnant women who will be boarding within 28 days including the expected delivery date.*1
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*
1
Pregnant passengers can register only after reservation.
If you need assistance other than the above, please contact the ANA Disability Desk.
If you have any questions or concerns please contact the ANA Disability Desk.
Member Login
Information for Members Logging In
- Before proceeding to log in, please be sure to read and accept the section on the purpose of using personal information in the ANA Privacy Policy.
- Points to note when using your AMC account.
Auto-Login with Cookies
- However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
Do you really want to log out?
- If you click "Log Out," you will be logged out even if you have selected "Save Login Status."
- Close all open browser windows if you want to quit your session without logging out.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
ANA Biz is a business travel arrangement service.
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