Contact us [Domestic]

This page contains information on making inquiries about ANA Domestic flights. It includes frequently asked questions and contact information for email/telephone inquiries. You can also find out how to confirm the status of Domestic flights and make online reservations.

Special Notice

Due to the spread of Novel Coronavirus (COVID-19), the business hours of ANA Contact Center (English, Japanese) is changed from April 18, 2020.

  • ■ Applicable period
    From Saturday April 18 (for the time being)
  • ■ Business hours (Japan Standard Time)
    Domestic (Including Award Tickets) 8:00 - 20:00 (open year around)
    International (Including Award Tickets) 8:00 - 19:00, 22:00 - 8:00 (open year around)
    ANA Mileage Club 9:00 - 17:00 (Monday - Saturday) (Closed on Sundays and National holidays in Japan)

We apologize for any inconvenience this may cause.

Procedures/Information for Japan Domestic Flights

You can also confirm reservation changes and flight status online.


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