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Information from ANA
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Notices from ANA
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Fuel Surcharge and Insurance Surcharge Information for ANA group international flights to/from Japan
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Notice Regarding Security Checks Becoming Mandatory as Stipulated in Civil Aeronautics Act of Japan
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Handling of ANA Mileage Club Service on AirJapan Flights
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Information about PCR Tests for International Travel from or to Japan
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Non-delivery of Authentication Email with the Introduction of Two-Step Authentication
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Check out the latest issue of our inflight magazine!
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(Through June 30) Now Accepting Mileage Donations to Environmental Organizations
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Regarding changes in the release timing of premium class non-changeable fare and transit discount fare for travel between March 29, 2026, and May 18, 2026. -
- NEW
ANA Comes in First Place in 2 Categories of the SKYTRAX World Airline Awards -
Suspension of "Keep My Fare" sales
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Partial Revision of ANA Mileage Club Member Services (Updated June 5, 2025)
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[Apology] Cancellation of Codeshare Flights Operated by Partner Airlines
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Changes to Some Fares for ANA Japan Domestic Flights
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Notice Regarding Revisions to ANA Mileage Club Terms and Conditions
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Notice of Revisions to ANA Card Family Miles Use Agreement and ANA Mileage Club Family Account Service Terms and Conditions
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Revisions to Required Mileage for ANA International Flight Awards
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Transportation for late night arrivals at Okinawa (Naha) Airport and Osaka (Kansai) Airport
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Termination of Partnership with Garuda Indonesia Airways (GA)
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Termination of Diary, Calendar and Notebook Services for Diamond Service and Platinum Service Super Flyers Members
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Termination of Partnership with Scandinavian Airlines (SK)
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Service Suspension Due to the Noto Peninsula Earthquake in 2024
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Topics
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[Original ANA Virtual Backgrounds] Free download of high-resolution image/video for online meetings!
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Shop and Earn Miles with Travel CUBE! Digital Tickets for Airport Transport Service Limousine Buses!
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Why not take a trip to Europe this summer? Take advantage of scheduled flights between Japan and Europe
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Weekly TOKU-TABI Mile: Choose your preferred destination from those available, and enjoy your trip with less miles.
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Information and Points to Note
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Warning Regarding ANA Flight Ticket Purchases Made via Flight Comparison Websites, etc.
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Request to Regularly Update Your Registered Information
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Information about the new Web Password and registration request
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Prohibition of On-Board Smoking
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Payment for Reservations Made via the ANA Website (from April 1, 2020)
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Request for Customers Using a Macintosh or iPhone to Upgrade OS
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Customer Service Plan (applicable for travel to and from CANADA)
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Please be aware of the illegal sale of airline tickets
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In-flight Seating and Seat Belt Requirements
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Please Be Aware of Suspicious (Phishing) Emails Pretending to Be Customer Satisfaction Surveys from ANA
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Be Aware of Suspicious Emails (Phishing Emails) Purporting to Be About Refunds From ANA
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