ANA Mileage Club inquiries

Operational support is available for flight reservations and purchases made via the ANA and partner websites, as well as for ANA Mileage Club services.

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Telephone inquiry

* Please confirm that you have the correct telephone number before dialing.

ANA Mileage Club Service Center

Number
「3」
Business Hours

Monday - Friday 9:00AM - 7:00PM
Saturday 9:00AM - 5:00PM
(Closed on Sundays, National Holidays, and New Year Holidays)

Fee
Fixed rate within Japan
Tokyo
Osaka
Business Hours

Monday - Friday 9:00AM - 7:00PM
Saturday 9:00AM - 5:00PM
(Closed on Sundays, National Holidays, and New Year Holidays)

Fee
Fixed rate within Japan

ANA Premium members and ANA Card members may call the phone number for members-only service desk in "My Menu" from the Top page of ANA Website(PC) by logging in.

Email inquiry

Please note that new reservations and changes/cancellations cannot be processed by email.
It may take some time for us to respond to email inquiries.
Please call us if you require immediate assistance.


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