ANA Disability Desk

If you have any questions or concerns please contact the ANA Disability Desk. Please check the FAQ for helpful information.

Inquiries by Telephone

  • When calling from outside Japan, dial the country code 81 and the number (omit the 0 if the number starts with 0).

9:00AM-5:00PM (JST; open daily)

Fixed rate within Japan

Toll-free numbers cannot be dialed from cell phones.

Inquiries via Fax

  • When calling from outside Japan, dial the country code 81 and the number (omit the 0 if the number starts with 0).

Toll-free numbers cannot be dialed from cell phones.

What is +Voice?

This is a service that enables customers with hearing and speech impairments to make inquiries to ANA in real time.

If you have any questions or concerns please contact the ANA Disability Desk.