To Contents

ANA Disability Desk

If you have any questions or concerns please contact the ANA Disability Desk. Please check the FAQ for helpful information.

For First Time Customers

ANA's Approach

Email inquiry

It may take some time for us to respond to email inquiries.
Please call us if you require immediate assistance.
If you have already made your request over the telephone or on the ANA website, we may not reply to your email.

Please note that the following cannot be done via email.

  • Requests for seat availability information, reservations, reservation changes/cancellations, ticket refund requests

  • Technical questions regarding your computer

ANA Mileage Club Members
Non-ANA Mileage Club Members

Did you forget your Password?

Telephone inquiry

Toll-free number

0120-029-377

Call Handling System

0570-029-377

Phone No.

03-6741-8900

9:00AM-5:00PM, open daily
Fee
Fixed rate within Japan
  • *

    When calling from outside Japan, dial the country code 81 and the number (omit the 0 if the number starts with 0).

Fax inquiry

Toll-free number

0120-029-366

Phone No.

03-6741-8710

  • *

    When calling from outside Japan, dial the country code 81 and the number (omit the 0 if the number starts with 0).

Customers with Hearing and Speech Disabilities

Telecommunication Relay Services for ANA

What is +Voice?

This is a service that enables customers with hearing and speech impairments to make inquiries to ANA in real time.

Related Tags

ANA GROUP

Official Social Media Accounts

For the 12th Consecutive Year, ANA Receives 5-Star Rating!

Receiving the APEX World Class award, their highest rating!

Copyright © ANA・ANA X
Go Back to Top of Page