Customers at Risk of Being Infected by Contagious Diseases or Influenza

This page provides information about the points to note upon boarding.

Points to Note

As a general rule, passengers with serious or suspected infections that may spread to other passengers are not allowed to board.

Customers are not allowed to board if they are infected by a contagious disease listed in the School Health and Safety Law not allowing attendance at school such as influenza, mumps or rubella and the restrain period has not yet passed.
However, should your physician determine that you are no longer contagious, you may be allowed to fly so please consult your physician. In this case, you may be asked to issue a Medical Information Form (MEDIF).
For more details please refer to the Medical Information Form (MEDIF) / Guidance for the Physician and Passenger.

Customers during the respective restrain period for a contagious disease prohibiting attendance at school as stipulated in the Japanese School Health and Safety Law

Customers with contagious diseases prohibiting attendance at school as stipulated in the Japanese School Health and Safety Law, are not allowed to travel by air unless a physician confirms that there is no risk of infection.

Attendance Prohibition Period by Disease
Disease Period during which Attendance is Prohibited
Influenza Until 5 days have passed after onset, and 2 days have passed after the temperature has dropped
Whooping cough Until the characteristic cough has suppressed, or until the treatment with antibiotics has ended
Measles Until 3 days have passed after the temperature has dropped
Mumps Until 5 days have passed after onset of the swelling on parotid, submandibular, and sublingual gland
Rubella Until eruption disappears
Chickenpox Until all eruptions change to scabs
Pharyngoconjunctival fever Until 2 days have passed after the main symptom disappears
Tuberculosis, Meningococcal meningitis, Epidemic keratoconjunctivitis, etc. Until a physician confirms that there is no risk of infection anymore
Frequently asked questions about Customers at Risk of Being Infected by Contagious Diseases or Influenza

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If you have any questions or concerns please contact the ANA Disability Desk.