Customers at Risk of Being Infected by Contagious Diseases or Influenza
Points to Note
As a general rule, passengers with serious or suspected infections that may spread to other passengers are not allowed to board.
Customers are not allowed to board if they are infected by a contagious disease listed in the School Health and Safety Law not allowing attendance at school such as influenza, mumps or rubella and the restrain period has not yet passed.
However, should your physician determine that you are no longer contagious, you may be allowed to fly so please consult your physician. In this case, you may be asked to issue a Medical Information Form (MEDIF).
For more details please refer to the Medical Information Form (MEDIF) / Guidance for the Physician and Passenger.
Customers during the respective restrain period for a contagious disease prohibiting attendance at school as stipulated in the Japanese School Health and Safety Law
Customers with contagious diseases prohibiting attendance at school as stipulated in the Japanese School Health and Safety Law, are not allowed to travel by air unless a physician confirms that there is no risk of infection.
|Disease||Period during which Attendance is Prohibited|
|Influenza||Until 5 days have passed after onset, and 2 days have passed after the temperature has dropped|
|Whooping cough||Until the characteristic cough has suppressed, or until the treatment with antibiotics has ended|
|Measles||Until 3 days have passed after the temperature has dropped|
|Mumps||Until 5 days have passed after onset of the swelling on parotid, submandibular, and sublingual gland|
|Rubella||Until eruption disappears|
|Chickenpox||Until all eruptions change to scabs|
|Pharyngoconjunctival fever||Until 2 days have passed after the main symptom disappears|
|Tuberculosis, Meningococcal meningitis, Epidemic keratoconjunctivitis, etc.||Until a physician confirms that there is no risk of infection anymore|
- Frequently asked questions about Customers at Risk of Being Infected by Contagious Diseases or Influenza
If you have any questions or concerns please contact the ANA Disability Desk.