Nippon Express (Moving Services Within Japan)

Nippon Express offers great value with a variety of moving plans to match your needs!

For Families or Individuals with Large Amounts of Belongings:
  • Full Plan: Everything is packed by Nippon Express.
  • Half Plan: Only small, time-consuming items are packed by Nippon Express.
  • Self-Packing Plan: Pack everything yourself.
For Individuals with Small Amounts of Belongings:
  • Individual Pack: Choose the "S" or "L" pack to match your needs.
  • Individual 1.5 m³ Pack: Get a great deal on moving by packing by yourself.
  • Individual Same-Day Pack: For small amounts of belongings over short distances.

Services are also available for customers who are moving outside Japan for reasons such as work or education.

Mileage Accrual

Upon Providing Your 10-digit ANA Mileage Club Membership Number Moving Within Japan International Moving

1 mile for every JPY 100 (excl. tax) spent when using moving services within Japan.

1 mile for every JPY 100 (excl. tax) spent when using the Nippon Express Full International Moving Service Pack (Sea Shipment) for one of the following eligible origin-destination pairs.

  • From Japan to anywhere in the world (personal contracts only)
  • From China to Japan (standard sea shipment fees only)
  • From Malaysia to Japan
  • From Thailand to Japan
  • From Indonesia to Japan
  • From Germany to Japan (not available from some cities)
  • From Poland to Japan
  • From Hungary to Japan
  • From Spain to Japan
  • From Singapore to Japan
  • From Taiwan to Japan
  • *The following fees and charges are included in the above services but are not eligible for mileage accrual.
[Moving Within Japan]
Consumption tax, expressway tolls, ferry fares, household appliance recycling fees, collection fees for unwanted household goods, transportation insurance, express delivery and packing fees, some corporate contract prices, discounted prices moving fees within Japan which are associated with an international move
[International Moving]
Taxes, insurance fees, rail and sea transportation fees, fees which require advance payment (arrival fees at destination, etc.), fees when moving from certain points of origin in China (Hong Kong, etc.) to Japan, moving fees within Japan which are associated with an international move, corporate contract prices (for moves from Japan), non-eligible package prices, discounted prices

How to Accrue Miles

Moving Within Japan

When requesting moving services within Japan, provide your 10-digit ANA Mileage Card membership number in order to earn miles.

  • Request moving services within Japan.

  • 1 mile for every JPY 100 spent

International Moving

When requesting the Nippon Express Full International Moving Service Pack (Sea Shipment) for an international move, provide your 10-digit ANA Mileage Card membership number in order to earn miles.

  • Request international moving services.

  • 1 mile for every JPY 100 spent

Mileage Accrual Date

Approximately 1-2 months will be required for the miles to be credited to the mileage balance.

Retroactive Mileage Registration

Moving Within Japan

Please note that if a request is not submitted during the period between the moving service request and the day prior to the moving date, retroactive mileage registration will not be accepted.

International Moving

If a request is not made at the time of the moving service request, retroactive mileage registration will not be accepted.

Notes

  • Service is available in Japanese only.
  • Services are only available in Japanese and within Japan.
Moving Within Japan
  • Discounted services and usage of other services are not eligible for mileage accrual.
  • Some services such as corporate customer services may not be eligible for mileage accrual. Please refer to the Mileage Accrual section for details regarding fees and charges that are not eligible for mileage accrual.
  • Moving fees within Japan which are associated with an international move are not eligible for mileage accrual.
International Moving
  • When the point of origin is in China, only standard sea shipment fees are eligible for mileage accrual.
  • Moves between two destinations outside Japan and air shipment fees are not eligible for mileage accrual.
  • Moving service package plans and other discounted services are not eligible for mileage accrual.
  • Services for moves from Japan which are requested under a corporate contract are not eligible for mileage accrual.
  • Moving fees within Japan which are associated with an international move are not eligible for mileage accrual.

Contact Information

Nippon Express (Moving Services Within Japan)

Telephone

0120-154-022

8:00~20:00

(Available year-round excluding December 31 - January 3)

Website (Desktop Version)

www.nittsu.co.jp/hikkoshi/ (Text is available in Japanese only.)

Nippon Express (International Moving Services)

Telephone

0120-834-822

Monday to Friday: 09:00-17:00 (JST)

(Not available on weekends, national holidays, May 1, and the year-end/New Year holiday period.)

China

Telephone Beijing 86(10)6590-0202

Telephone Tianjin 86(22)2311-0202

Telephone Qingdao 86(532)8281-0202

Telephone Shanghai 86(21)6115-5728

Telephone Dalian 86(411)8793-7399

Malaysia

Telephone 60(3)2785-6819

Thailand

Telephone 66(2)080-7577

Indonesia

Telephone 62(21)468-34553

Germany

Telephone 49(211)90495-40

Poland

Telephone 48(22)878-3208

Hungary

Telephone 36(29)553-807

Spain

Telephone 34(91)748-0840

Singapore

Telephone 65-6565-8177

Taiwan

Telephone 886(2)2752-1250