From Check-in to Arrival
Passengers flying economy are accommodated with ground service.
- TOP
- PREMIUM CLASS
- ECONOMY CLASS
Customers who have reserved, purchased, and designated their seats may use the SKiP Service to skip the check-in process at the airport.
SKiP ServiceSelf-service check-in machines can be used by customers who are paying for their ticket, making their seat reservation, and checking in at the airport, as well as by those without a reservation.
Self-service Check-in Machines Counter Locations by Airport
Checked baggage can weigh up to 20kg.
Further Details
Passengers should pass through security at least 15 minutes (Haneda Airport: 20 minutes*) prior to departure, and come to the boarding gate at least 10 minutes prior to the departure time.
* From December 1, 2018, the cut-off time for going
through security at Haneda Airport will change.
Please see here for further details.
Boarding will proceed after the elderly, passengers traveling with small children, expectant mothers, those who require help, and passengers flying premium class have boarded.
Boarding procedures
Carefully selected meals and beverages are provided on board.
Information on in-flight drinks
Pick up your luggage after passengers flying premium class and customers with strollers*.
* Any hand luggage you left with the stroller will be returned normally.
All images are for illustrative purposes.