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Conditions for Attaining Premium Status for Members Who Often Use Life Solution Services
Members who fulfill all 3 of the following conditions during the applicable period will attain Premium Member Service status for 1 year from April of the following fiscal year: (1) The number of Premium Points earned through flights, (2) The number of Life Solution Services used, and (3) The amount for ANA Card and ANA Pay payments.
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Life Solution Service is a general term for the various services that people use in their daily lives and excludes those used on flights. One example of a Life Solution Service is shopping services.
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Premium Member Advance Service is not applicable when attaining status using Life Solution Service.
＜Conditions for Attaining Premium Status in FY2026＞
Please check changes in the conditions for attaining Premium Status in FY2026.
Changes
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There will be changes to payment handling due to ANA Pay functionality*1 enhancements from January 28, 2025.
All payments, including those made using ANA miles, are eligible.From the end of January 28, 2025, customers who have updated to app version 4.40.0 or later will be eligible for all payments including those made using ANA miles.
The amount of payment made with the balance transferred*2 from ANA Pay miles to ANA Pay balance is also eligible.
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1
ANA Pay miles and ANA Pay cash balances are combined into one “ANA Pay balance”.
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2
For more information on migration, please click here. (Text is available in Japanese only.)
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1
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The following services must be used.
ANA Mall/ANA Traveler's
Example：Number of Life Solution services used If 4 or more services are required for the achievement condition
ANA Mall、ANA Traveler's and two other services -
The conditions for the following service will be changed.
penguin
At least one paid on-demand streams or live video streams must be purchased (including purchases made using miles)
＜Please take care＞
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Your use of services and payments before the end of the applicable period may not be counted toward your status for FY2026.
The 3 Conditions and Applicable Periods for attaining status in FY2026
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All conditions (1 to 3) must be fulfilled during their respective applicable periods.
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For Condition 2, the requirements and check method vary by service. Please see Eligible Life Solution Services for further details.
| Condition 1 | Premium Points earned in the year (Only those earned through ANA Group-operated flights are counted) |
January 1 - December 31, 2025 |
|---|---|---|
| Condition 2 | Number of Life Solution Services used | December 16, 2024 - December 15, 2025 * ANA Card Miles Plus varies by credit card company. |
| Condition 3 | Total amount for ANA Card and ANA Pay payments | ANA Card/ANA Pay December 16, 2024 - December 15, 2025 |
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Please refer to the "Conditions by Premium Status" for the conditions for attaining status in FY2026.
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Please refer to the "Service Usage Confirmation Page" for the status of your usage for attaining status in FY2026.
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Please refer to the "Conditions by Premium Status" for the conditions for attaining status in FY2025.
Eligible Members
ANA Mileage Club members who have an ANA Card that was issued in Japan
If you do not have an ANA Card, please confirm the details below and then request one.
Conditions / Benefits
If you meet the following conditions for any of the Life Solution Services that can be counted toward attaining Premium Status, they will be counted in the number of Life Solution Services used required for attaining Premium Status for the next fiscal year.
List of Eligible Services (14 Services)
(Period covered: December 16, 2024 - December 15, 2025)
Please check changes in the conditions for attaining Premium Status in FY2026. Please click on the relevant service to see its conditions in detail.
Changes
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The following services must be used.
ANA Mall/ANA Traveler's
Example：Number of Life Solution services used If 4 or more services are required for the achievement condition
ANA Mall, ANA Traveler's and two other services -
The conditions for the following service will be changed.
penguin
At least one paid on-demand streams or live video streams must be purchased (including purchases made using miles)
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The links for each eligible service will open in a pop-up window.
Required Services
ANA Mall
When using ANA Mall, you can earn 1 mile for every JPY 100 (including tax) spent on purchases. In addition, you can use your accumulated miles for payments, with JPY 1 being equivalent to 1 mile.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
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A product eligible for mileage accumulation has been purchased and shipped during the qualifying period, and mileage accumulation has been completed.
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Use miles to purchase products during the applicable period.
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Miles will be credited 14 days or later after the shipment date of the ordered product.
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It may take time for certain items to be shipped after they have been ordered, so please have this in mind when placing an order close to the end of the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
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Date of use = Mile accrual date
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Date of use = Date of deduction of miles from the mileage account.
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ANA Mall is not available to customers residing outside of Japan.
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After registering to use ANA Mall, you must log in to make purchases. Guest purchases are not eligible for mileage accrual.
Contact information *1 for inquiries regarding product purchases on ANA Mall
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1
Text is available in Japanese only.
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Text is available in Japanese only.
ANA Traveler's
We offer a wide range of unique ANA travel products from high quality travel to affordable tours with which you can earn miles.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
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Use a service that accrues miles during the applicable period.
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Use miles or ANA SKY COINS to purchase products during the applicable period.
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Purchases for domestic and international tour products paid for entirely with ANA Traveler's Coupons are ineligible for this service.
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ANA TRAVELER'S Online Tour is not counted as ANA TRAVELER'S because it is distributed through the video distribution service "penguin." It will be counted as penguin.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The dates below will be considered as the date of use.
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For (1)
Domestic and overseas tour products: Departure date
Hotel: Date of check-out
Car rental: Date of use
Golf: Date of playing golf
Activity: Reservation date -
For (2)
<Using SKY COINS>
Domestic and overseas tour products: Reservation date<Using miles>
Hotel: Reservation date
Car rental: Reservation date
Activity: Reservation date
Contact information for inquiries regarding ANA Traveler's
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Text is available in Japanese only.
＋
Other services
ANA Hometown Tax Program (Furusato Nōzei)
This is the ANA Hometown Tax Program where you can earn miles by contributing to local governments.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by making a contribution during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The date of contribution will be considered as the date of use.
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Miles will be accrued at the end of the month 2 months after the contribution, but in the Performance Report the date of contribution will be shown as the date of use.
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If you wish to confirm your date of contribution before it is shown in the Performance Report, please check the contribution history from My Page on the ANA Hometown Tax Program website *1 . (You need to log in to be able to confirm the information on My Page.)
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Disaster relieve donations are not eligible for mileage accumulation.
Frequently Asked Questions *1 for inquiries regarding the use of the ANA Hometown Tax Program
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1
Text is available in Japanese only.
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Text is available in Japanese only.
ANA Insurance Services
This is a special insurance service available only to ANA Mileage Club members.
We will always support you so that you can enjoy your life with peace of mind.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Go through the procedures for newly applying for, enrolling in or renewing an insurance policy, and the accrual of ANA SKY COINS or miles is completed during the applicable period.
How to Check:
Log in to the ANA website and check on the View ANA SKY COIN Balance or Performance Report that the date of use in the Activity Summary is within the applicable period.
Date of use
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For ANA SKY COINS: Will be determined using the accrual date.
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For miles: Will be determined using the commencement date of the insurance.
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ANA Insurance Services has products eligible for ANA SKY COIN and mileage accrual.
Products eligible for ANA SKY COIN accrual
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ANA SKY COINS are accrued based on the commencement date of the insurance policy applied for and, depending on the type of insurance obtained, they will be accrued during the first 10 days of the month for a maximum of 5 months after the month the application was made.
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The accrual date is also shown with the date of use on the View ANA SKY COIN Balance page, so please apply as soon as possible if you need time before the ANA SKY COINS are accrued. However, ANA SKY COINS shall not be accrued in cases where application details are incomplete or depending on the results of the application screening process.
For details on the accrual schedule for ANA SKY COINS, please refer to "Changes to the accrual schedule for new ANA Insurance 'Wings to Tomorrow' ANA SKY COIN applications as of August 1, 2023*1."-
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Text is available in Japanese only.
Products eligible for mileage accrual
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Miles are accrued based on the commencement date of the insurance policy applied for and will be accrued during the first 10 days of the 3 months after the month in which the insurance commencement date belongs.
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The insurance commencement date is also shown with the date of use on the Mileage Balance page, so please apply as soon as possible if you need time before the miles are accrued. However, miles shall not be accrued in cases where application details are incomplete or depending on the results of the application screening process.
For details on the mileage accrual schedule, please refer to the Mileage Accrual section on each eligible product page.
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1
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ANA SKY COINS for accident insurance policy renewal will be accrued at the beginning of July each year (for products that are renewed on May 1 each year).
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Annual insurance premiums of JPY 2,500 or more per application (regardless of whether it is for a new policy or to renew an existing policy) are eligible for ANA SKY COIN accrual. For other points to note on accrual, please see the ANA Insurance website *1.
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SORAHO is not included in ANA Insurance.It is included under the service category Other Mileage Partners.
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Miles for parental care insurance policy renewals will be accrued in the first ten days of August each year. (Due to this product being renewed on May 1 every year.)
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1
Text is available in Japanese only.
Contact information for inquiries regarding ANA Insurance Services
ANA Insurance Services Support Desk 0120-002-773
Guidance [1]
International Travel Insurance
10:00-18:00 (Available year round)
Guidance [2]
Parental Care Insurance, Cancer Insurance, Accident Insurance, Term Medical Insurance, Whole Life Medical Insurance, Whole Life Medical Insurance Easy to Get Even with Pre-existing Conditions
10:00-18:00 (Not available in the year-end/New Year holiday period)
Guidance [3]
Automobile Insurance
9:00-18:00 (Not available during the year-end/New Year holiday period)
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Text is available in Japanese only.
ANA Residential Services and ANA Home Loans
This website offers information on real estate and home-related services that are eligible for ANA mileage accrual. Earn miles all in one go when buying, selling, or renovating a residential property.
This applies to ANA Residential Services or ANA Home Loans.
(1) ANA Residential Services
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Use one of the following services to earn miles during the applicable period.
The date indicated in brackets will be considered as the date of use of the relevant service.
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Condominium/detached home/land purchases (handover date)
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Condominium/apartment/detached home rentals (contract start date)
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Renovations, constructions including new house orders (construction start date or handover date)
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The date of use may differ depending on the relevant company's definition.
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Interior purchases (purchase date)
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Resort membership, timeshare purchases (purchase date, enrollment date)
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Purchases of investment properties such as apartment blocks and small-lot real estate products (handover date)
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Real estate sales (handover date)
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The date indicated in brackets above will be considered as the date of use of the relevant eligible service.
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Miles will be accrued 2 to 3 months after use of the relevant service, but in the Performance Report the date indicated in brackets above will be shown as the date of use. Please note that depending on the service, it may take more than 3 months for miles to be accrued.
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If your status of use is unclear, please use the Inquiry Form *1.
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Miles can only be accrued once per partner company. Partner companies that you have contacted in the past are ineligible for mileage accrual even if you received an introduction card for them.
Contact information *1新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding ANA Residential Services.
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1
Text is available in Japanese only.
(2) ANA Home Loans
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Those who have taken out a home loan during the applicable period
How to Check:
On the Performance Report page after logging into the ANA Website, the date of use in the Activity Details is shown as within the applicable period.
Date of use = date the home loan was granted
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Miles will be accrued 2 to 3 months after the loan was granted, but in the Performance Report the date the loan was granted will be shown as the date of use.
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Text is available in Japanese only.
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Text is available in Japanese only.
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Text is available in Japanese only.
Airport Shops (Airport Shops / Airport Duty-Free Shops)
ANA FESTA has gift shops offering items such as local souvenirs, air travel products, and luggage, as well as restaurants and cafes where you can get something to eat or drink.
At the ANA DUTY FREE SHOPS in Narita, Haneda and Naha airports, you can purchase duty-free products from famous brands including alcoholic beverages, cigarettes and cosmetics.
This service will be counted toward the fulfillment of the relevant condition, if you use either (1) or (2) below.
(1) ANA FESTA
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
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Make a purchase that accrues miles during the applicable period.
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Mileage accumulation for in-store pickup and delivery service is also eligible.
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Redeem miles for ANA FESTA coupons and make a purchase.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
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The purchase date will be considered as the date of use.
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The exchange date will be considered as the date of use.
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Miles will be accrued approximately 1 to 2 months after the purchase, but in the Performance Report the purchase date will be shown as the date of use.
Eligible Stores:
ANA FESTA stores
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The following stores will not be counted toward the fulfillment of the relevant condition.
Haneda Airport:
ISHIYA CAFÉ AIRPORT inside the Pier, Mugi to Olive;Chubu International Airport:
@festa Chubu Gate Store;Starbucks Coffee operated by ANA FESTA
Contact information *1新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding product purchases at ANA FESTA新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。
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1
Text is available in Japanese only.
(2) ANA DUTY FREE SHOP
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by purchasing an item at an eligible store during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The purchase date will be considered as the date of use.
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Miles will be accrued approximately 2 months after the purchase, but in the Performance Report the purchase date will be shown as the date of use.
Eligible Stores:
Stores run by ANA Trading Duty Free Co., Ltd.
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The Narita Airport BVLGARI store will be counted as a store that meets the conditions.
Contact information新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding product purchases at ANA DUTY FREE SHOP新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。
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Any services indicated as ANA Card Miles Plus in the Activity Details on the Mileage Account Balance Reference page (after logging in to the ANA website) will not be counted toward the use of Airport Shops but toward ANA Card Miles Plus.
Other Mileage Partners
Earn miles not only through flights but a variety of everyday activities as well.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by using a service during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
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As the timing of mileage accrual differs by service, please confirm the timing on the information page for the relevant service. Furthermore, the date indicated as the date of use in the Performance Report differs by service and may be different to the actual date of use.
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Even if you use multiple services from Other Mileage Partners, this will be counted as 1 service toward the fulfillment of the relevant condition.
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The following services are not counted as Other Mileage Partners.
ANA Japan Domestic Flights, ANA International Flights, Partner Airlines, ANA Hometown Tax Program (Furusato Nōzei), ANA Insurance, ANA Residential Services, In-flight Sales, ANA FESTA, ANA DUTY FREE SHOP, ANA Shopping A-style, ANA Traveler's, ANA Mileage Mall, ANA Card Miles Plus, ANA Mileage Club Mobile Plus, ANA ELECTRIC POWER, ANA Pocket, ANA Mall, ANA Research, penguin
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Text is available in Japanese only.
ANA Card Miles Plus
ANA Card Miles Plus enables customers to earn both credit card points and miles (1 mile for every JPY 100 or JPY 200 spent, including tax) on ANA Card purchases at ANA Card Miles Plus merchants.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by using a service during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
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The mileage accrual timing differs by credit card company. Furthermore, the date indicated as the date of use in the Performance Report differs by credit card company and may be different to the actual payment date.
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Only the primary cardholder is eligible for this service. (Miles accrued by family card members are consolidated into the primary cardholder's account.)
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Even if you use multiple ANA Card Miles Plus merchants, this will be counted as 1 service toward the fulfillment of the relevant condition.
ANA ELECTRIC POWER
Switch your electricity provider to ANA ELECTRIC POWER, ANA's electricity service, to earn miles every time you renew your monthly electricity contract.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Earn miles by using a service during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
Date of use = The last day of the month in which the power supply was confirmed.
(E.g.) If you use ANA ELECTRIC POWER from October 1 to 31, October 31 will be considered as the date of use.
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Electricity received up to around mid-November 2025 will count as service usage toward attaining Premium Status for FY2026. It takes around 1.5 to 2 months from the time of application to receive electricity, so please apply as early as possible.
Please note that incomplete application details may lead to further delays in receiving electricity.
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Miles will be accrued up to the end of the month following the month of use, but in the Performance Report the last day of the month of use will be shown as the date of use.
(E.g.) If you use ANA ELECTRIC POWER from October 1 to 31, October 31 will be considered as the date of use and miles will be accrued up to the end of November. -
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Mileage accrual may be delayed for reasons such as delays in the provision of information from the electricity company.
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Depending on the status of your application, you may have to wait up to 4 months until you start receiving electricity via the new provider.
Contact information新しいウィンドウで開く。外部サイトの場合はアクセシビリティガイドラインに対応していない可能性があります。 for inquiries regarding ANA ELECTRIC POWER miles
Contact information for inquiries regarding ANA ELECTRIC POWER electricity use and contract in general
KDDI Customer Center (Electricity)
Toll-free number: 0120-925-438 (From cell phones and landlines)
09:00-20:00 (Toll-free, available all year round)
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Text is available in Japanese only.
ANA Shopping A-Style / ANA Selection / ANA STORE@SKY / International In - Flight Sales
This service will be eligible if you used options (1) to (4) below.
(1)ANA Shopping A-Style
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
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The product was purchased during the applicable period. Also, it has been shipped.
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Purchase products using miles during the qualifying period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
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The shipment date will be considered as the date of use.
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Mileage redemption date will be considered as the date of use.
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Miles will be accrued after the ordered item has been shipped and the shipment date will be shown as the date of use in the Performance Report.
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It may take time for certain items to be shipped after they have been ordered, so please have this in mind when placing an order close to the end of the applicable period.
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If you wish to confirm the shipment status before it is shown in the Performance Report, please check the order history on My Page on the ANA Shopping A-style website *1. (You need to log in to be able to confirm the information on My Page.)
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The A-style ANA Mall store is counted as ANA Mall.
Contact information *1 for inquiries regarding product purchases at ANA Shopping A-style
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1
Text is available in Japanese only.
(2)ANA Selection
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
The product has been redeemed using miles and shipped during the applicable period.
How to Check:
On the Performance Report page after logging into the ANA Website, the date of use in the Activity Details is shown as within the applicable period.
The mileage deduction date will be considered as the date of use.
(3)ANA STORE@SKY
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Any of the following conditions must be achieved.
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The product was purchased during the applicable period. Also, it has been shipped.
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Purchase products using miles during the qualifying period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
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The shipment date will be considered as the date of use.
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Mileage redemption date will be considered as the date of use.
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The amount shown under "In-flight purchases on domestic flights" in the "Usage details" section of the Performance Report will count as the amount spent at ANA STORE @SKY.
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Miles will be accrued after the ordered item has been shipped and the shipment date will be shown as the date of use in the Performance Report.
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It may take time for certain items to be shipped after they have been ordered, so please have this in mind when placing an order close to the end of the applicable period.
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If you wish to confirm the shipment status before it is shown in the Performance Report, please check the order history on My Page on the ANA Shopping A-style website *1. (You need to log in to be able to confirm the information on My Page.)
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For purchases on ANA STORE@SKY and via postcard it is not required that the departure date and purchase date are within the applicable period.
Contact information for inquiries regarding ANA STORE@SKY
A-style Customer Support Desk: 0120-257-150
Contact information *1 for inquiries regarding product purchases on ANA STORE@SKY
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1
Text is available in Japanese only.
(4)International In - Flight Sales
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Make a purchase that accrues miles during the applicable period.
How to Check:
Log in to the ANA website and check on the Performance Report page that the date of use in the Activity Details is within the applicable period.
The purchase date will be considered as the date of use.
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Miles will be accrued approximately 1 to 2 months after purchase, but in the Performance Report the purchase date will be shown as the date of use.
Contact information for inquiries regarding International In - Flight Sales
ANA In-flight Sales (International Flights): 0120-283-757
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Text is available in Japanese only.
ANA Mileage Club Mobile Plus
ANA Mileage Club Mobile Plus is a paid member service that allows members to earn three times the standard number of miles when using Rakuten Edy e-money. They can also redeem miles for ANA SKY COINS at a special rate and enjoy several other benefits.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Sign up for this service or renew your contract within the applicable period.
How to Check:
Log in to the ANA website, go to My Menu, and click on Change Address. AMC Mobile Plus under Fields That Cannot Be Edited will be indicated as Registered.
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If you sign up for this service, the status of being Registered will be shown in My Menu on the same day.
Contact information for inquiries regarding ANA Mileage Club Mobile Plus
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Text is available in Japanese only.
ANA Pocket
ANA Pocket is a smartphone app with which you can earn points not only when you travel by plane, but also during your day-to-day travel by train, bicycle, car, or on foot. These points can then be redeemed for ANA miles, cash, points with other companies, product gift vouchers, or lottery tickets with which you can win incredible prizes.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Fulfill all of the following conditions during the applicable period.
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Download the ANA Pocket app, complete the member registration, and continue to use the app during the applicable period.
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Register your ANA Mileage Club membership number to your ANA Pocket account.
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The plan has been changed to ANA Pocket Pro (550 yen per month), or the plan has been continued.
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The settings for 2 can be performed from Account Information in the menu (≡) at the upper left of the app's top screen.
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The plan for 3 can be changed from Profile Settings > Change plan from Web My Page in the menu (≡) at the upper left of the app's top screen.
How to Check:
During the applicable period, Account Information in the ANA Pocket App should be as follows.
"Pocket Pro" should be displayed in Profile Settings in the menu (≡) at the upper left of the app's top screen.
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If the above condition is reached even once during the applicable period, it will be determined to be achieved.
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Please note that repeatedly registering/canceling your membership or changing to/canceling the ANA Pocket Pro plan may result in it not being determined as achieved.
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If the payment for the plan update is unsuccessful, it may delay the achievement being reflected.
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Text is available in Japanese only.
Contact information for when the frequently asked questions section does not answer your question
「customer_anapocket@ana-x.co.jp」-
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Emails are accepted 24 hours a day, but you may need to wait some time for a reply. Thank you for your understanding.
The business hours of the ANA Pocket customer support are as follows.
Weekdays (Mon to Fri): 9:00–18:00
Saturdays, Sundays and public holidays: Closed-
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Please add the email address you have registered to ANA Pocket and the device you are using (example: iPhone XS/Google Pixel 6) in the email body when making your inquiry.
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Text is available in Japanese only.
ANA Research
ANA Research is a service where you can respond to questionnaires to earn points that you can then exchange for miles. ANA Research is a service that allows you to earn points anytime, anywhere just by answering surveys.
You can redeem points earned for completing surveys in ANA Research for miles. It lets you efficiently earn miles during the spare moments in your daily life, such during travel or work breaks.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Fulfill all of the following conditions during the applicable period.
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Newly register as ANA Research monitor or continue to be registered as a monitor.
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Complete one or more surveys delivered on the ANA Research survey site during the period to earn survey points.
How to Check:
On the Points tab of the ANA Research survey site, you can check the points you have earned during the applicable period.
Points to Note
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*
To register as a new monitor and log in to the ANA Research Survey site, you will need to enter your 10-digit ANA Mileage Club membership number and your ANA Mileage Club password.
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*
The number of surveys delivered is not guaranteed.
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*
Text is available in Japanese only.
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*
Text is available in Japanese only.
penguin
penguin is a video service that allows customers to fulfill themselves and get ahead of the curve through videos.
In addition to content provided by ANA, you can watch videos in various genres such as travel recommendations, education, health, hobbies and special offers.
Applicable Period:
December 16, 2024 to December 15, 2025
Conditions:
Fulfill all of the following conditions during the applicable period.
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penguin's membership registration has been completed and continues.
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Your ANA Mileage Club membership number is linked to your account.
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You have purchased one or more paid on-demand or paid live video streams (including when the purchase is made using miles)
How to Check:
During the applicable period, your status on My Page after registering for penguin is in the following two conditions. *
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The "AMC member number (Optional)" item is registered.
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The viewing status of at least one purchased on-demand video is complete (100%) or you have purchased and registered to view one or more paid live video streams
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*
To check your status, perform the following steps.
PC: Click on 'Settings' on the left of your My Page
Smartphone: Tap the three dots in the bottom right corner to display details, then tap 'Settings'
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*
Text is available in Japanese only.
Contact information for when the frequently asked questions section does not answer your question
「contact_penguin@ana-x.co.jp」
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*
Text is available in Japanese only.
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Notes Regarding the Number of Life Solution Services Used
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Depending on the timing when the use of a service will be shown in the Performance Report or on the View ANA SKY COIN Balance page, eligibility for Premium Service may start on April 2 or later.
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If your 10-digit ANA Mileage Club membership number cannot be confirmed in your usage history for each service, you will not be eligible.
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*
Please refer to the service details for achievement timings and notes on eligible services.
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*
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Even if you use the same service multiple times, this will be counted as 1 service toward the fulfillment of the relevant condition.
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Please confirm the notes for each service from the link to the relevant service details.
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For information on the details that can be confirmed on each page and their results display timings, please see Confirming the Results of Your Usage of Life Solution Services.
How to Check your Progress
Notes
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For details on the number of Life Solution Services used, please see Eligible Life Solution Services.
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For details about the total amount for ANA Card and ANA Pay payments, please see Eligible Payment Amount.
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Below is a comparison of the statuses earned in each and Premium Status will be granted a higher status.
①Achieve Premium status based on airline usage alone
②Achieve Premium status based on airline and Life Solution Services usage
Example：①「Bronze Service」②「Platinum Service」→「Platinum Service」 -
Members fulfilling all the 3 conditions will be informed via an email in February 2026.
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Please refer to the ANA Privacy Policy for details regarding the use of personal information.
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If a member violates the ANA Mileage Club Terms and Conditions, ANA Pay Terms and Conditions, or any other terms and conditions of ANA or when ANA deems that there is a possibility of such violation, the relevant member will not to be granted Premium Status.
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If it is deemed that a member has attained Premium Status fraudulently, their membership status may be revoked in accordance with the ANA Mileage Club Terms and Conditions.
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Benefit details and applicable conditions are subject to change without notice.
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ANA Pay (touch pay) is also eligible. (Text is available in Japanese only.)
Frequently Asked Questions
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Have you changed the existing conditions for attaining Premium Status?
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How can I confirm my status in fulfilling the relevant condition?
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I have multiple ANA Cards, will the payment amounts be added up?
Related Tags
Member Login
Information for Members Logging In
- Before proceeding to log in, please be sure to read and accept the section on the purpose of using personal information in the ANA Privacy Policy.
- Points to note when using your AMC account.
Auto-Login with Cookies
- However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
Do you really want to log out?
- If you click "Log Out," you will be logged out even if you have selected "Save Login Status."
- Close all open browser windows if you want to quit your session without logging out.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
ANA Biz is a business travel arrangement service.
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MILES-1
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ANA SKY COINS-1
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Premium Point / Point on ANA -1 / -1
Choose your City and Language 都市・言語選択
Japan / 日本
USA / アメリカ合衆国
Canada / カナダ
Mexico / メキシコ
Italy / イタリア
United Kingdom / イギリス
France / フランス
Germany / ドイツ
Benelux / ベルギー・オランダ・ルクセンブルグ
Sweden / スウェーデン
Turkey / トルコ
Korea / 韓国
Singapore / シンガポール
Thailand / タイ
Indonesia / インドネシア
Vietnam / ベトナム
Malaysia / マレーシア
Philippines / フィリピン
India / インド
Australia / オーストラリア
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